197 posts categorized "Sally Raskoff"

September 19, 2016

Social Norms and Social Change

RaskoffBy Sally Raskoff

As students of sociology, we learn about social norms. Social norms are guidelines for expected behaviors, thus they set out our options for appropriate behavior. Bradley Wright’s blog post nicely describes a number of social norms operating in a college setting.

Not everyone follows the norms (deviance might be defined as not following the norm), challenging the social order. Note that the norms are guidelines for expected behaviors. They are the “should dos” and, sometimes the “must dos” of society. Norms can be loosely held, such as folkways, or tightly held, such as mores and taboos, those that are often built into the legal code.

Continue reading "Social Norms and Social Change" »

August 09, 2016

Amazon’s Workplace Culture

RaskoffBy Sally Raskoff

In a previous post, I described my tour of an Amazon Fulfillment Center. I was impressed with the level of efficiency I saw there; it is important to understand how efficiency is supported by the company culture and social norms. I can only speak to what I saw on my short visit, but so much was apparent!

Once inside the warehouse, along the main walkway, there are posters reminding workers of the leadership principles, or "articles of faith" that serve as guideposts to workplace expectations behavior. Customer Obsession, Ownership, Learn And Be Curious, Hire And Develop The Best, Insist On The Highest Standards are just a few. These social norms are taken seriously; not only are they posted all over the place, but our tour leader mentioned that they are reinforced often through performance reviews and standing meetings.

Continue reading "Amazon’s Workplace Culture" »

August 02, 2016

Amazon and Efficiency

RaskoffBy Sally Raskoff

I recently took a tour of an Amazon Fulfillment Center. It took me two hours to drive there, but I got there on time – you cannot take the tour if you are late. The Center is located in a depressed industrial area, and you see many closed businesses until you turn a corner and see many, many long buildings. Other businesses also have distribution centers in this area, thus they weren’t all owned and staffed by Amazon. Yet.

I signed up for the tour a year and a half ago and received via email with a long list of rules. No hair below the shoulders, no purses or bags, close-toed shoes were required, and no kids under 6. Cellphones were okay to have, but we could not take photos once we entered. One could only reserve a maximum of four spaces at that time. Currently, there are no open dates because they are booked for the next year and a half.

Continue reading "Amazon and Efficiency" »

July 19, 2016

Health Institutions as Bureaucracies

RaskoffBy Sally Raskoff

Have you ever been in the hospital? There’s a good reason sociologists use hospitals as one example of a total institution. One’s experience there can certainly match up nicely with the definition of a total institution.

Sociologist Erving Goffman had a lot to say about total institutions. They are places in which people live and work, cut off from the outside world, and perform routine activities, controlled by the rules of the organization.

We had a baby born into our family recently and I was reminded of the total institution typology when spending time in the hospital. Our family members, the new mom, dad, and their new baby slept in the hospital for a few days following the birth.

Continue reading "Health Institutions as Bureaucracies" »

June 16, 2016

Dancing with Hierarchy

RaskoffBy Sally Raskoff

I had the opportunity to attend the filming of a television show, a dance competition program on the night of its final competition before a winner was announced. It was quite the event and my sociological imagination worked overtime!

Hierarchy was an obvious element of the proceedings. The audience members were stratified into two main groups. The people who were fortunate enough to get the tickets in advance lined up at one gate, nowhere near a parking lot. The others who had some connection to people working in the industry or on the show lined up at another parking lot, much closer to the designated parking lot. I was in this line, thus I had a good vantage point to notice these differences.

Continue reading "Dancing with Hierarchy" »

May 02, 2016

Polling Methods

RaskoffBy Sally Raskoff

Are polls getting less reliable? Some say so. Our changing technology, including social media and the 24-hour news cycle, can have an effect on opinions and behavior. People who hear that a candidate already has a good lead might change their opinion or not show up to vote. On the other hand, some estimates of the error rates of polls suggest that they are somewhat stable as pollsters change their methods to adapt to society's dictates.

Or are polls still pretty accurate, taking the pulse of the people? Some say so. If the difference between opinions is huge, then a poll can certainly pick that up. However, if opinions are just a few points apart, polls may not be able to show those differences accurately.

Continue reading "Polling Methods" »

March 31, 2016

Policing, Solidarity, and Conflict

RaskoffBy Sally Raskoff

Many news stories have noted that violent crime rates have risen in some cities, and some are blaming the so-called "Ferguson Effect." What does this mean?

The Los Angeles Police Department's (LAPD) Chief Charlie Beck wrote an op-ed in the Los Angeles Times discussing the relationship between communities and their police departments. He mentions the "Ferguson Effect" yet redefines it when looking at Los Angeles and its crime related statistics.

Continue reading "Policing, Solidarity, and Conflict" »

March 01, 2016

How We Know: Opinions and Assumptions vs. Empirical Reality

RaskoffBy Sally Raskoff

Have you heard people say that they know what causes something or they know why some thing happened? We all do this; it's one of the ways, we make sense of the world around us. We generalize about what we see, based on our experience and on previous knowledge that we remember.

Generalizing is how we understand what we encounter. When we see something new, we evaluate what it might be based on how it looks and how people might be using it.

My favorite example of this is a podium or lectern. When you first saw one, did you know what it was? Did you know how it was used? If it was in an empty room, perhaps not, although you might notice the angled top, how it was placed in the room relative to other things like chairs or desks. If someone uses it, then you have more information to figure that out.

We generalize about people when we encounter them; we often make many assumptions about them, based on their appearance that may or may not convey in accurate information about them. We also do this when encountering new situations.

Continue reading "How We Know: Opinions and Assumptions vs. Empirical Reality" »

January 13, 2016

Thinking Sociologically about New State Laws

RaskoffBy Sally Raskoff

Every New Year there is typically a new slate of laws that take effect, based on voter and governmental decision-making. Have you ever taken a look at those laws through a sociological lens? Are we enacting new laws – formalizing social norms – that make sense for the current state of our culture? How do these laws reflect changes in our society?

Every year, the Los Angeles Times publishes a list of these new California state laws. Their website has links to understand more about the story, per their reporting. The bullet points below are pulled from the 2016 list.

Continue reading "Thinking Sociologically about New State Laws" »

December 08, 2015

Who Gives to Charity?

RaskoffBy Sally Raskoff

After Thanksgiving, we are encouraged to give of ourselves, our time, and our money. Many people serve food in shelters and food kitchens on Thanksgiving. Many continue to do something charitable into December and sometimes into January. Some actually continue giving or volunteering throughout the year.
However, in November and December there is a huge jump in charitable behaviors.

Who are these people? Why do people do this?

Continue reading "Who Gives to Charity?" »

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