An Applied Sociological Perspective on Design
By Michelle Janning, Professor of Sociology and co-designer of Human-Centered Design at Whitman College
Do you ever find yourself feeling frustrated when an airport security line seems to be moving too slowly? How about when restaurant tables are arranged so close to each other that it’s hard to navigate the trek to the restroom (let alone have a private conversation)? Or when you can’t get work done because the noises coming from a housemate’s conversation are pulsing through your walls?
It’s easy to imagine ways that our built environments (and how objects are arranged in those environments) don’t always meet our personal and social needs. Put another way, we often notice that something is poorly designed when our engagement with the design leaves us feeling frustrated, stuck, or even excluded.
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